The DSO Operating System
The complete operational blueprint for multi-location dental groups that are done improvising at scale.
Book — $49
Get the Book — $49Groups do not plateau because they stop growing
They plateau because they never built the infrastructure that growth demands — the SOPs nobody follows, the billing operation that cannot keep up, the org chart that made sense at five locations and falls apart at fifteen. This book fixes that.
The systems that let a group run without you
A practical blueprint for the operating infrastructure a multi-location dental group actually needs.
SOPs people actually follow
How to document the processes that live in one person head, and build standard work that survives turnover and new locations.
A billing and A/R operation that scales
Structure the revenue cycle so collections keep pace with growth instead of leaking margin at every new site.
The org chart for 5 to 50 locations
Redesign leadership, roles, and reporting before the structure that worked early quietly breaks.
KPI discipline that keeps leaders honest
The metrics dashboard and cadence that turn a sprawling group into a business you can actually steer.
An 11-calculator tool suite — the book in Excel
Enter your actuals once and the dashboard updates automatically. Available as an add-on at checkout.
Who it is for
- Owners and operators scaling past a handful of locations.
- DSO leadership building the infrastructure that growth demands.
- Integration and operations managers standardizing across sites.
- Anyone tired of improvising the same problems at every new location.
Questions group leaders ask
It is the set of standardized systems — SOPs, KPIs, billing, org design, and integration playbooks — that let a dental group run consistently across many locations instead of depending on individual heroics.
Usually earlier than owners expect. Once processes that lived in one person head have to be repeated across locations, undocumented systems start to break. The book covers how to build ones people actually follow.
There is no single number, but many groups find the structure that worked at five locations falls apart around ten to fifteen. The book shows how to redesign it before that happens.
The book and the 11-tool Calculator Suite are sold separately. You can add the suite at checkout to put the book into practice on your own numbers.
No. It is operational guidance and education, not legal, financial, or tax advice for your specific business.
Build the infrastructure your growth demands
The complete operating blueprint for multi-location dental groups — $49.
Get the Book — $49